With the device powered off, press and hold the Volume down and Power/Lock buttons until the phone vibrates, then release Power/Lock button. Release the Volume down button when the black screen with red and blue lines of text appears. Press the Volume down button until "factory reset" is highlighted, then press the Power/Lock button to select. ^{Click here to check out how to bypass Google Verification in HTC One M9 or click here to watch the tutorial for your on our HardReset.info YT to smoothly activate your HTC device without Google account linked to your HTC One M9. HTC One M9+ Hard Reset or Factory Reset is the process to restore software and system settings to factory defaults. This operation deletes all data, settings, passwords, apps and clears storage. This operation deletes all data, settings, passwords, apps and clears storage.} .